* Free delivery to most of the UK for all orders over £150 (net of vat) *
* Please note: While the vast majority of orders placed before midday are dispatched the same day, this is not guaranteed. Next day delivery is the service we have with the courier once we've dispatched your order, it does not guarantee that your order arrives the day after you place your order. *
Postage rates
All orders up to 2kg (1.8kg plus packaging*) will normally be sent via Royal Mail. The prices are:
Europe £3 / 500g (with mainland UK capped at £6)
Rest of the world £6 / 500g
Except orders up to 200g: £3.00
Courier rates
Orders over 2kg & under 25kg (including all packaging*) will be sent by courier
Mainland UK £6 (*free over £150 - and up to 25kg)
(excluding Islands & Highlands)
For UK Highlands & Islands of Scotland, Northern Ireland, Isle of Man & Isle of Scilly - please select EU 'Zone B'
(ie. if your postcode begins with AB, BT, DD, DG, EH, FK, G, HS, IM, IV, KA 27-28, KW, KY, ML, PA 20-49, PA 60-78, PH 17-26, PH 30-44, PH 49-50, TD, TR 21-25, ZE)
Jersey & Guernsey have a separate category for 2kg-10kg, most orders under 2kg will be posted.
For most other countries within the EU, the rates are as follows:
£13.50: Benelux, Denmark, France, Germany, Ireland (Republic of), N. Ireland
£23.50: Austria, Greece, Italy, Portugal, Spain
£32.50: Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia, Sweden, Switzerland
£40: United states, Canada - £40 for 2kg-5kg, then £50 for 5kg-10kg
For orders over 25kg, please call +44 (0)1243 523335, or email melissa@rawliving.co.uk for discounted prices and for carriage rates.
If you do not see your destination country listed, please email melissa@rawliving.co.uk, or call +44 (0)1243 523335 and we will look at the best rate for the weight and value of your order.
IMPORTANT!
Some countries will not allow the import of certain products. It is the responsibility of the customer to establish what their country rules and regulations are. Raw Living cannot be held responsible for orders delayed or returned by customs. If a package is returned by customs we will be charged, and this cost, together with the original carriage cost and a 10% handling fee will be deducted from any refund requested.
Please note that we periodically review carriage rates and they are subject to slight changes. We do not seek to make profit from carriage and in many cases they are heavily discounted.
*packaging is approx 50g on small orders up to 200g on larger orders. so for example, if you purchased 1.81kg of goods, this would be dispatched by courier and the carriage charge would be for 2kg
Please click here for our Returns & Refunds Policy - Thankyou
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